`Readers interest in an overview of important aspects of the strategy field will find this book a helpful volume to add to their shelves' - Administrative Sciences Quarterly This is a new overview of the strategy field, with internationally renowned contributors summarizing the latest directions and developments in strategic management theory ......
This text uses in-depth data from a range of different countries to provide a framework for understanding international business dynamics. The authors and their collaborators extend Porter's theory of industry-based global competition to explore competition between firms at three levels: the structural (industry/economy); the regional (diversity ......
This ground-breaking book reframes the perspective taken in most strategy research in two key ways, by describing organizational renewal from a middle-level perspective and by reconceptualizing the theoretical basis for strategy process research Part One reviews the existing literature in the strategy process, including recent literature on ......
This ground-breaking book reframes the perspective taken in most strategy research in two key ways, by describing organizational renewal from a middle-level perspective and by reconceptualizing the theoretical basis for strategy process research Part One reviews the existing literature in the strategy process, including recent literature on ......
With a focus on relationship building, this book offers theoretical and practical information to organizations considering and negotiating this process. Throughout, the book employs actual case examples of health and human services organizations nationally to illustrate core concepts and offer insights into why and how organizations are forming ......
Mega Planning involves significant stakeholders in defining success and then identifies what each person and part of an organization must do to succeed. The author uses proven techniques, and covers the basic `how-to's' of quality management, needs assessment, gap analysis, benchmarking, reengineering, and continuous improvement.
Telebusiness has succeeded in making the telephone an integral and profitable part of business strategy and operation. However, more often than not, telesales is a 'bolt-on' activity to the sales department and telemarketing is an add-on task for the marketing or research department. Telemanagement is a responsibility given to someone already ......
This book provides a practical approach to creating and implementing cost-effective business processes. Focusing on key elements of a robust business plan, it defines the core business processes needed in a successful process-driven organization, and offers checklists of essential criteria for designing the process. Containing chapters on customer ......
The contributing authors to this study addre ss a range of issues relating to the effects of global chang e and the potential for cooperation between corporations ope rating in a competitive market. '
