In My Mother's House depicts a profound, intergenerational struggle between a powerful, politically engaged mother, Rose, and her spiritually inclined poet and writer daughter, Kim. Framing this collision are two other generations. There is Rose's mother from the shtetl, a broken woman regularly beaten by her husband but the source of the family's ......
Each year, there are an estimated 125,000 people with Alzheimer's disease or a related dementia who leave the safety of their homes and families, unable to find their way back. As a workbook, ""In Search of the Alzheimer's Wanderer"" outlines steps that families can take to find their loved ones if they are one day discovered missing. This book is ......
Sarah Cotterill's poems bring together the dramas of ordinary life and a complex understanding of the natural world. The poems are moments of suspension: early bridges braided of things found on the ground, in the wild. They are meant for travel on foot and in solitude. When we trust our weight to one, the whole of the bridge shifts, though the ......
This book is educational, easy to understand, and not only a must for call center managers, but it will help CSRs understand the significant role they play in the overall operation of a call center, and in their organization's CRM strategies
Dorothy Harrison Eustis and the story of The Seeing Eye
Mention the words 'Seeing Eye', and most people will associate them with guide dogs for the blind and partially-sighted. Mention the name 'Dorothy Harrison Eustis', and most people will not recognize it, even though she is the woman responsible for founding The Seeing Eye, the first guide dog school in the United States. Since its inception eighty ......
Contemporary Perspectives on the Changing World Order
Any examination of contemporary society must recognize a central place for information and communication processes and for the technologies and institutions on which they rely, particularly for public communication. The essays in this volume juxtapose two central concepts of recent social and political thought - civil society and information ......
Inside Animal Hoarding: The Story of Barbara Erickson and Her 552 Dogs profiles one of the largest and most intriguing cases of animal hoarding in recent history. Celeste Killeen's investigation pries open the door to Barbara Erickson's hidden and closely guarded life, offering an in-depth view of animal hoarding. The chaos and torment discovered ......
Engineering design is a fundamental problem-solving model used by the discipline. Effective problem solving requires the ability to find and incorporate quality information sources. To teach courses in this area effectively, educators need to understand the information needs of engineers and engineering students and their information-gathering ......
Intellectual Philanthropy: The Seduction of the Masses by AurelieVialette examines the practice of philanthropy in modern Spain. Through detailed studies of popular music, collective readings, dramas, working-class manuals, and fiction, Vialette reveals how depictions of urban philanthropic activities can inform our understanding of interactions ......
