Controversial American-led radio initiatives sparked a kaleidoscope of conflicts and rivalries from the medium's earliest days through the end of World War II. Michael A. Krysko explores how the medium engaged the knowledge, assumptions, and prejudices that fueled listeners' and policymakers' objections to foreign and unwelcome radio content. ......
Call Center Workers Fight for Good Jobs in the Digital Age
Call center employees once blended skill and emotional intelligence to solve customer problems while the workplace itself encouraged camaraderie and job satisfaction. Ten years after telecom industry deregulation, management had isolated the largely female workforce in cubicles, imposed quotas to sell products, and installed surveillance systems ......
How Turkey Uses Counter-Hegemony to Reshape the Global Communication Order
In the 2010s, Turkey's ruling Justice and Development Party (AKP) began to mobilize an international media system to project Turkey as a rising player and counter foreign criticism of its authoritarian practices. Bilge Yesil examines the AKP's English-language communication apparatus, focusing on its objectives and outcomes, the idea-generating ......
Call Center Workers Fight for Good Jobs in the Digital Age
Call center employees once blended skill and emotional intelligence to solve customer problems while the workplace itself encouraged camaraderie and job satisfaction. Ten years after telecom industry deregulation, management had isolated the largely female workforce in cubicles, imposed quotas to sell products, and installed surveillance systems ......
Prometheus brought the gift of enlightenment to humanity and suffered for his benevolence. This collection takes on scholars' Promethean view of themselves as selfless bringers of light and instead offers a new vision of public scholarship as service to society. Thomas J Billard and Silvio Waisbord curate essays from a wide range of specialties ......
How Turkey Uses Counter-Hegemony to Reshape the Global Communication Order
In the 2010s, Turkey's ruling Justice and Development Party (AKP) began to mobilize an international media system to project Turkey as a rising player and counter foreign criticism of its authoritarian practices. Bilge Yesil examines the AKP's English-language communication apparatus, focusing on its objectives and outcomes, the idea-generating ......
Prometheus brought the gift of enlightenment to humanity and suffered for his benevolence. This collection takes on scholars' Promethean view of themselves as selfless bringers of light and instead offers a new vision of public scholarship as service to society. Thomas J Billard and Silvio Waisbord curate essays from a wide range of specialties ......