This overview and assessment of state-of-the -art strategies for performance and productivity in public a nd non- profit organizations are research-based and draw on real cases. Topics covered include TQM, partnering and strat egic engineering. '
Deregulation, privatization and marketization have become the bywords for the reforms and debates surrounding the public sector. This major book is unique in its comparative analysis of the reform experience in Western and Eastern Europe, Australia, New Zealand and Canada. Leading experts identify a number of key factors to systematically ......
The contributors examine the current anti-go vernment climate in the USA and its effect on the working li ves of administrators and their relationships with citizens. They also analyse the implications for public administratio n practice. '
Inter-organizational collaboration is becoming increasingly significant as a means of achieving organizational objectives in turbulent environments. Yet it is not an easy process to implement successfully. Drawing on the work of authors with a high level of relevant experience, this volume provides a thought-provoking and accessible introduction to the theory and practice of `creating collaborative advantage'. The first part of the book develops a framework of key dimensions for understanding collaboration. Different perspectives highlight the diversity of rationales and contexts involved, and the range of elements which need to be considered and addressed when embarking on collaborative endeavours. The second section focuses in more detail on collaboration in practice. It examines the problems that can occur when different `stakeholders', who frequently hold different aims, cultures, procedures, professional languages and power resources, work across organizational boundaries. The last section addresses specifically the processes of acting as a facilitator to collaborative groups. It discusses how and why a third party facilitator role can be helpful, and explores the various processes and techniques that can be used.
Drawing on political and social philosophy, this title argues that there is a fundamental philosophical conflict over the role of reason in society between writers in public administration and the designers of the American Constitution. It provides fresh insights for those who are interested in the role of public administration in the US.
This text offers a comprehensive assessment of the role of management in the restructuring of social welfare in contemporary Britain. Examining the significance of managerialism both as part of the general structuring of welfare and in context of particular areas of public service delivery, the book aims to provide an insight into the current shaping of social welfare. It should be of interest to students of social welfare, social and public policy and public sector management.
This book provides a descriptive analysis of how public administrators manage municipal government. Using examples from the United States, it explores six dimensions of public administration: legal aspects of public management; human resources management; budgeting and public finance; the political dimension; intergovernmental relations and ethical considerations. As well as theory, the authors address such practical issues as economic development, housing, culture and recreation, public safety, transportation and waste disposal.