PUBLIC AFFAIRS AND POLICY ADMINISTRATION SERIES Edited by Donald Kettl How should a manager handle different accountability expectations? While a commonplace term in government lexicon, accountability has escaped precise definition, leaving managers at a disadvantage when trying to monitor the performance of their programs. Including more than 300 programs, over 60,000 employees, and a budget of over $400 billion, the U.S. Department of Health and Human Services is an ideal canvas for starkly illustrating competing accountability demands. With a bird's-eye view of the agency's inner workings, Radin tackles big issues such as strategies of centralization and decentralization, coordination with states and localities, leadership, and program design, while using the apt analogy of a juggler to show how managers must keep in the air disparate demands and developments.
Suitable for those who consider a career in federal, state, or local government, this book conveys what life is really like in a public service job. It provides advice on the daily challenges that public servants can expect to face: working with politicians, bureaucracy, and the press; dealing with unpleasant and difficult people; and, more.
This book offers a radical reassessment of organizational forces for change and barriers encountered by the `challenging women' - senior women managers faced with the task of transforming their organizations. Much has been written about women at work, the `glass ceiling' and discriminatory employment practices. This study is seminal in the ......
`The author presents a plethora of infomation on users as individuals, their communities, research, healthcare markets and health service myths - old and new. It's a cool academic appraisal of where the power lies and how more might be shared with the patient' - Health Service Journal `Anything that helps us to understand the complexities of ......
`The author presents a plethora of infomation on users as individuals, their communities, research, healthcare markets and health service myths - old and new. It's a cool academic appraisal of where the power lies and how more might be shared with the patient' - Health Service Journal `Anything that helps us to understand the complexities of ......
The subject of this study is the perceived m ismatch between the aims of urban planning and the intergove rnmental systems that often make the planners work complex a nd difficult. The content is based on years of work in the f ield. '
In this practical guide to policy analysis, readers will learn how to prepare an unbiased description of a problem to be studied, the various diagnostic techniques, how to do costs and benefits analysis and strategies for ef fective communication. '
Discretion and Legitimacy in Front-Line Public Service
Examining public service from the perspective of the worker, this book provides a framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions.
The authors identify 4 major challenges to i mplementing policies designed to curtail sexual harassment i n the workplace. They suggest ways in which the system could be improved and analyse a wide range of case studies and su rvey data. '
