This book proposes a solution to the human capital challenges faced by service industries amidst unprecedented labor shortages, and technological and geopolitical shifts. It offers a framework for diagnosing the root causes of talent disruption.Talent Disruption provides a detailed roadmap and tools for building a talent engine powered by AI, big ......
This book proposes a solution to the human capital challenges faced by service industries amidst unprecedented labor shortages, and technological and geopolitical shifts. It offers a framework for diagnosing the root causes of talent disruption.Talent Disruption provides a detailed roadmap and tools for building a talent engine powered by AI, big ......
Histories and Cultures of Gay Bars in America,1960 and After
Gay bars have operated as the most visible institutions of the LGBTQ+ community in the United States for the better part of a century, from before gay liberation until after their assumed obsolescence. In The Bars Are Ours Lucas Hilderbrand offers a panoramic history of gay bars, showing how they served as the medium for queer communities, ......
Leisure Services Management, Third Edition With HKPropel Access, outlines the essential knowledge and skills that successful managers must learn, and it assists students in building those competencies. The text prepares students for the Certified Park and Recreation Professional (CPRP) qualifying exam and for the challenges they'll face in their ......
Stephen A. King and Roger Davis Gatchet examine how Mississippi confronts its history of racial violence and injustice through civil rights tourism. Mississippi's civil rights memorials include a vast constellation of sites and experiences-from the humble Fannie Lou Hamer Museum in Ruleville to the expansive Mississippi Civil Rights Museum in ......
Stephen A. King and Roger Davis Gatchet examine how Mississippi confronts its history of racial violence and injustice through civil rights tourism. Mississippi's civil rights memorials include a vast constellation of sites and experiences-from the humble Fannie Lou Hamer Museum in Ruleville to the expansive Mississippi Civil Rights Museum in ......
Front office executives have become high-profile commentators, movie and video game protagonists, and role models for a generation raised in the data-driven, financialized world of contemporary sports. Branden Buehler examines the media transformation of these once obscure management figures into esteemed experts and sporting idols. Moving from ......
Managing a servitization strategy is a tough managerial challenge due to the delicate and high business implications. What do you need to know to achieve the outcomes the company wants? A reliable, practical, and effective instrument and a relevant dynamic managerial capability for motivation and adoption decision. This is the value proposition of ......
We have a problem in healthcare. That problem is this: in today's healthcare environment, especially in the United States, people take a back seat to the numbers in almost every aspect of healthcare service delivery. Productivity, utilization, and other business metrics rule the roost. If it's not calculatable, spreadsheet-able, or measurable, ......