The second volume of Hospitality Branding brings together new insights and case studies that reflect evolutions in the study of hospitality branding. In recent years, the brand has become preeminent as the key to success. Previously, business strategy started with marketing and incorporated branding as one of its elements; today the brand drives ......
The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service. The three men-a general, a medical doctor who founded a successful chain of wellness clinics, and a professor who serves as director of a global hotel business- recount the career challenges they ......
One of New York City's most powerful unions, the Hotel and Gaming Trades Council, AFL-CIO, represents almost 40,000 workers. Shaun Richman's history places the labor organization within the context of American industrial and craft unionism and reveals how it came to influence politics and economic development in the city and beyond. From the ......
The National Interscholastic Athletic Administrators Association (NIAAA) strives to preserve, enhance, and promote education-based athletics through the professional development of athletic administrators.
This book navigates us through thick and thin and gives us a holistic description of what is supply chain resilience, which are the factors that affect it, and which are the most effective resilience strategies that we need to implement in our supply chains in order to survive during turbulent times. In a world where pandemics, natural disasters, ......
Key Findings: A complete market research report, including forecasts and market estimates, technologies analysis and developments at innovative firms within the Entertainment, Movie, Publishing & Media Industry. Gain vital insights that can help shape strategy for business development, product development and investments. Key Features: ......
One of New York City's most powerful unions, the Hotel and Gaming Trades Council, AFL-CIO, represents almost 40,000 workers. Shaun Richman's history places the labor organization within the context of American industrial and craft unionism and reveals how it came to influence politics and economic development in the city and beyond. From the ......
The service process design landscape is rapidly evolving, with technology-enabled innovations allowing the service provider to create a more personalized service experience and customers to take a more active role in the service process.Designing Service Processes to Unlock Value was written to help you understand the opportunities (and ......
Demystify the fascinating world of business and finance. This isn't your run-of-the-mill career guide; think of it as your secret weapon, your backstage pass to the good, the bad, and the ugly. No more tiptoeing - we spill the beans on the pay, the hours, the perks, and the not-so-glamorous parts of the journey.In this candid, concise, and ......
