This exploration of marketing and consumer behaviour comprises original articles, both theoretical and empirical, and serves as a sourcebook for those interested in consumption and managerial consequences. Issues discussed include: elements of the marketing mix; advertising and promotion; relationship management; managerial intervention and stakeholder response; organization behaviour; economic development; class-and-gender-linked consumer behaviour; and the production of consumption. They are examined using anthropological perspectives and methods ranging from materialistic to semiotic.
Product, price, promotion and place: these are the four key areas in which marketing influences consumers. This innovative book takes the stance that poor consumers are distinctly disadvantaged in each of these areas. Documenting the imbalance of the exchange process by describing the business practice of those who market to poor consumers, issues related to basic necessities such as food, housing and transportation are addressed, as well as the consumption of `sin' products by poor consumers. The problems faced by those who target low-income consumers are also examined, including the conflict between sound marketing practices and marginally ethical or unethical applications of those practices. The final section of the book presents a revised model of marketing exchange with poor consumers and offers specific directions for a way in which the balance of exchange between marketers and low-income consumers can be adjusted.
This final volume of the Focus Group Kit off ers an overview of important principles guiding focus group research, a systematic and verifiable analysis strategy, and multiple approaches and strategies for analysis. '
Volume 4 of this series is indispensable for all wishing to improve their focus group moderating skills. This book provides an overview of critical skills needed by moderators, the skills moderators use, & strategies for han dling difficult situations. '
Best Practices in Qualitative Research guides the reader through a complete research project from the perspective of both user and practitioner. Hy Mariampolski's practical book meets the needs of several audiences by creating common ground in the applied parctice of qualitative research. Section one begins with an overview of the history and ......
Best Practices in Qualitative Research guides the reader through a complete research project from the perspective of both user and practitioner. Hy Mariampolski's practical book meets the needs of several audiences by creating common ground in the applied parctice of qualitative research. Section one begins with an overview of the history and ......
As the importance of marketing to business grows, and as new concepts and applications of marketing emerge and evolve, so too does the need for up-to-date market intelligence. This book recognizes that the contribution which qualitative research can make to market understanding and insight is immense, and that statistical information flows are ......
This appealing text, written for students and marketing practitioners, provides a thorough introduction to qualitative methods in market research. All key topics are covered including the differences between quantitative and qualitative research, steps to take prior to conducting research, data collection techniques and tools, decoding and ......
Sample Questionnaires and Detailed Guidelines for Creating Effective Surveys
You can ask anything you like in a questionnaire, but the answers you get may not be the ones you need! Whether your customers are external or internal their feedback is essential to customer satisfaction. You know what kind of information you need to maintain customer satisfaction, but do you know how to ask the right question to get that ......
