This comprehensive overview of all aspects of the publishing process has been written especially for prospective authors who want to learn more about the field to advance their careers and publishing success. More than just a `how to' book, this volume explains the entire context of scholarly publishing and how it should, ideally, work toward advancing knowledge and successful management practice.
This text offers a comprehensive assessment of the role of management in the restructuring of social welfare in contemporary Britain. Examining the significance of managerialism both as part of the general structuring of welfare and in context of particular areas of public service delivery, the book aims to provide an insight into the current shaping of social welfare. It should be of interest to students of social welfare, social and public policy and public sector management.
In this book leading scholars and practitioners present the latest research and theory in customer satisfaction and services marketing with a wealth of stimulating ideas. Topics discussed include: the measurement of the managerial impact on service quality improvement; new methods of assessing the various elements of service quality; and philosophies of the nature of customer value. The diverse viewpoints of the contributors reveal the variety of emerging ideas on the subject of service quality.
For almost 20 years, the Journal of Management Education has clearly been the most authoritative and up-to-date forum for the improvement of management and organization studies education in both academic and professional settings. Charles M Vance has collected the best of the Journal in this anthology. He has organized the original articles into integrated chapters of lecture and discussion methods, case-study teaching, group-learning skills and managing learner diversity. There is also an annotated guide to many other key articles from the Journal's rich history.
Intended to enhance the knowledge and improve the practice of women in administration, this guide will also be invaluable to any administrator seeking to empower all of the school's constituents without gender bias.
Viewpoints contains challenging essays on Freud, his fellows and critics, and on the contribution of modern figures such as Bruno Bettelheim, Thomas Azasz and Eric Berne. Charles Rycroft also pursues his enduring fascination with the place of memory and imagination in the work of artists and writers , such as Wilkie Collins, Rousseau and Sartre, ......
This book provides a descriptive analysis of how public administrators manage municipal government. Using examples from the United States, it explores six dimensions of public administration: legal aspects of public management; human resources management; budgeting and public finance; the political dimension; intergovernmental relations and ethical considerations. As well as theory, the authors address such practical issues as economic development, housing, culture and recreation, public safety, transportation and waste disposal.
An introduction to the theory and practice of internal evaluation, the process by which staff members evaluate programmes or problems of direct relevance to an organization's management. The author defines the role and skills of internal evaluators, the unique characteristics of evaluation within an organizational context, and explains how to bridge the gap between evaluators and managers. How to identify the user's needs and select appropriate evaluation methods, the stages of internal evaluation growth and the techniques required at each stage and developing and managing the internal evaluation resource are all described in detail.
Demands made on the management skills of Britain's 2.5 million managers increase continually. Each year 90,000 people take courses to improve their management skills. Colleges and universities are expanding to meet this demand for better qualified managers. Employers increasingly regard training as an investment in people. But companies often do not fully understand the challenge of combining a career with study and individuals may underestimate the demands of part-time study. Study Skills for Managers has been developed with all managers in mind. It emphasizes the needs of those beginning a part-time MBA or Diploma, but is also relevant to all managers concerned with self development and with keeping up-to-date. The author brings together practical ideas and advice for busy managers wishing to improve the effectiveness of their self-development and study skills. The book covers a wide range of topics including: information and memory; diagrams as an aid to thinking and learning; reading and report writing; time management; and stress management. Readers are encouraged to test and develop their own skills at every stage and to assess their own strengths and weaknesses. A series of exercises increases the reader's self-confidence and builds links between the world of work and the world of management learning.
