Learning to Change provides a comprehensive overview of organizational change theories and practices developed by both European and U S change theorists. Cahrwe and Vermaak compare and contrast different theories or approaches to planned change and discuss in detail the activities or steps change agents take - diagnosis, change strategy, the ......
Government drivers promote integrated health and social care services for children and adults yet the field is immensely complex, with the involvement of multiple agencies, professionals and other stakeholders. This book will help students and new practitioners make sense of this rapidly changing scene. It provides an overview and introduction to core leadership and management principles, the key management structures and organisations that comprise integrated services. It also considers some of the differences and dilemmas arising from the range of professions and organisations involved in delivering integrated services.
To provide an understanding of the nature of management work, this text concentrates on the lives and identities of real life managers inside and outside the workplace. The authors explore the experiences of people managing a variety of workplaces from civil service departments and building societies to shops, restaurants and schools. Topics ......
Power, Politics and Ideology in the Remaking of Social Welfare
This work provides an analysis of the creation of new state forms in the remaking of social welfare. The authors examine critically the political forces that enabled "more and better management" to be presented as a solution to the problems of the welfare state; analyze the micro-politics of change within public services; present an incisive and dynamic account of the restructuring of the British welfare state by drawing links between politics, policies and organizational power; address the tensions and contradiction in the managerial state; and trace the emergence of new dilemmas in the provision of public services. They show that these dilemmas are connected to the recurring problems of defining "the public" that receives these services. In particular, they question whether the reinvention of the public as either a nation or consumers or a nation of communities can effectively address the impications of social diversity.
This innovative text offers an assessment of the role of management in the restructuring of social welfare in contemporary Britain. In the transformation of the welfare state since the 1970s, management has been accorded a central role. New forms and ideas of management have had profound consequences for: the organization and delivery of public services; the political processes of policy formation; systems of accountability; and the experiences both of the recipients of services and of those working within public sector organizations. Examining the significance of managerialism, this book offers a unique insight into the current shaping of social welfare.
Deregulation, privatization and marketization have become the bywords for the reforms and debates surrounding the public sector. This major book is unique in its comparative analysis of the reform experience in Western and Eastern Europe, Australia, New Zealand and Canada. Leading experts identify a number of key factors to systematically ......
The study of innovation, organizational change and information technology takes in broad, complex and wide-ranging perspectives, which, from a student's standpoint, can be confusing and frequently inaccessible. The focus of Organizational Innovations will provide a clear understanding of organizational integration and innovation. Its chapters are ......
Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook explores the challenges of managing in a human services context; managing for performance through positive work cultures, leadership, and information; developing and empowering diverse staff to deliver high quality, culturally relevant services; building agency governance, planning, and financial infrastructures that support effective services; and engaging key constituencies to shape policies and interagency collaborations. A final section looks at future challenges for managers and the role of education in preparing practitioners for careers in this field. Features Focuses on how policy, organization, and ideology in the human services shape the practice of management Explores the particular knowledge and skills needed to be successful as managers in human services Considers ways in which human services workers, including women and persons of color, are developed and empowered to perform at a high level in delivering services to clients Covers timely topics within social welfare, including diversity, social justice, evidence-based practice, and ethics Offers increased attention to managing in the external environment, including planning, governance, and financial issues Includes cases, exercises, summary tables, and Internet resources, as well as Part Introductions, written by the editor, that provide an overview of the chapters and show how they relate to one another. The Handbook of Human Services Management is ideal for use by graduate students in Social Work Administration/Non-Profit Management in introductory courses in human services management, introductory courses in organizational theory, and specialized courses in supervision, personnel management, and financial management. At the doctoral level, the book can be used for courses in organizational theory or macro practice theory.
