The overall aim of this book is to present a comprehensive overview of the current international research findings concerning women in management. The international group of eminent contributors highlight the major barriers and problems facing managers, discuss the individual and organizational consequences and recommend organizational and legislative changes. This book will contribute to a greater understanding of what true employment equality is and how it can be achieved. Many different issues are addressed which will add to the knowledge and practical experience of managers, more of whom are becoming increasingly aware of their responsibilities in increasing the women-friendliness of their organizations.
This major work looks at the evolution of the hospitality industry and hospitality management, with source material drawn from dedicated hospitality books and journals as well as a range of complementary sources from a variety of allied discipline areas. The focus is predominantly contemporary in recognition of the industry's fast-changing environment, while the historical antecedents, both in terms of the origins of modern hospitality and of key pioneering research work in the area, are also included. These volumes acknowledge the internationalism of the industry and reflect how hospitality and its management vary across time and place. Volume One: The Idea of Hospitality - Past and Present Perspectives Volume Two: The Hospitality Industry - Structures, Strategies and Market Volume Three: The Management of People and Service in Hospitality Volume Four: Management Hospitality's Tangible Resources - Operations, Assets and Finance
Is the public getting a good deal when the government contracts out the delivery of goods and services? Phillip Cooper attempts to get at the heart of this question by exploring what happens when public sector organizations-at the federal, state and local levels-form working relationships with other agencies, communities, non-profit organizations and private firms through contracts. Rather than focus on the ongoing debate over privatization, the book emphasizes the tools managers need to form, operate, terminate or transform these contracts amidst a complex web of intergovernmental relations. Cooper frames the issues of public contract management by showing how managers are caught in between governance by authority and government by contract. By looking at cases ranging from the management of Baltimore schools to the contracting of senior citizen programs in Kansas, he offers practical information to students and practitioners and a theoretical context for their work. At every turn, the author avoids bogging readers down in technical jargon. Instead the book sheds light on a crucial part of any public manager's job with lively case material and no-nonsense guidance for making the most of taxpayer dollars.
The Management of Tourism provides detailed coverage of the breadth of issues involved in the management of tourism businesses. The book clearly demonstrates the scope and significance of tourism as a business. Avoiding a narrow approach to the subject, The Management of Tourism explains and supports fundamental business management aspects whilst ......
This text provides an overview of management research and research methodology. Taking the reader through all the major stages of the research process, the wide-ranging text introduces the key methods that are available to students as researchers in management and business. Highlighting first the different contexts and purposes, strategies and ......
BarCharts understands that proper managing of employees within a company results in a happier, more productive work environmentathat's why our newest 3-panel guide will come in handy for any business leader! Comprehensive details regarding every type of management are featured, along with key definitions and useful tips to help achieve office ......
From Marxist labour process theory, to radical structuralism and postmodernism, the sheer volume and growing diversity of work placed under the umbrella of critical management studies has increased exponentially in the last 50 years, culminating in its own international conference and division in the Academy of Management, and with it recognition as a significant and hotly contested territory on the landscape of business and management. Mats Alvesson and Hugh Willmott are two of the founding fathers of modern critical management studies, and with this collection guide the reader through the theoretical schools that have been seminal to the critical examination of the culture, subjectivity and meanings of management studies. As well as offering the last word on critical management studies of the last century, this collection offers a selection of more recently published work that will set the agenda in the years to come. Volume One: Critical Management Studies: Overviews, Origins, Developments and Debates: incorporates classic works and broad reviews of the field. Volume Two: Critical Organization Studies: provides examples of the wide variety of critical approaches in management studies. Volume Three: Management Subspecialisms: presents key critical contributions to specific areas of management, such as accounting, human resource management and strategy. Volume Four: Debates, (Self)Critiques and Reflexivity: covers the topical present and future of critical management studies, from knowledge management to gender and diversity.
Since the late 1980s the quality of public services has become a major focus of attention for politicians, managers and citizens, but most of the material available on how to achieve quality is either set in private sector contexts or confined to a single country. This book is a pioneer in addressing the need for a focus on issues common to the public services which underpin Westem European societies. Quality improvement is portrayed in this book as part of a broader managerial and political strategy, not a narrow technical issue. Success in improving quality in the public sphere requires a close relationship between quality improvement strategies and citizen involvement This text, firstly, provides an overview of the concepts and methodologies involved in the management of quality improvements and, secondly, offers a set of case studies to illustrate how quality improvements have been achieved, drawing lessons from a spectrum of services in a range of countries. Part One establishes a theoretical framework which helps the reader make sense of the detail contained in the case studies. It places quality improvement in the special political and organisational context of the public sector. Various concepts of quality are reviewed, showing how the choice of a particular concept has significant political and organisational consequences. Part One also discusses how quality may be measured and the importance of measurement in developing plans for improvement. Part Two provides seven case studies built around a set of common questions derived from the analysis of Part One. These case studies illuminate many of the detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of different European backgrounds. Part Three reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organisation in question, and reflects on the nature of service quality and the range of approaches to its improvement This book forms a stimulating introduction to, and exploration of, quality improvement in public services for managers, administrators and professionals in public services, as well as for academics, consultants and students of public management, organisation and administration.
Managing across Cultures introduces the concepts, policies and practices of managing resources in different socioeconomic, political and cultural contexts. It is structured on a country-by-country basis to allow a closer and more rigorous examination of the factors that influence labour market trends, organization and employment policies and practices in specific countries. The book: - includes dedicated chapters on emerging economies in Asia, Africa, the Middle East and Latin America - provides an understanding of the theoretical underpinnings and the practical implications of different national approaches to management in a clear and coherent style -packed with case studies and examples from a wide range of geographical contexts - contains learning features such as: learning objectives; tasks; summaries; suggestions for further reading; and revision questions.
