Managing the Challenges in Human Service Organizations: A Casebook offers current and aspiring human service managers a view into the kinds of experiences they will likely encounter to better prepare them for the world they are about to enter. The cases are inspired by real situations and are designed to encourage students to determine how they would act and work towards a resolution of the dilemmas presented. Key Features Simulates administrative dilemmas through cases that offer different aspects of agency administration and replicate aspects of actual practice Levels the learning field for students entering graduate human service management programs with different managerial experiences Orients students to the challenges of management by helping them develop mental models linked to the values of client-centered administration Helps students develop a beginning sense of competence and understanding of managerial work while refining their analytic skills Offers the opportunity for repeated learning opportunities using different analytical frameworks Supplements fieldwork by providing more time to reflect and consider a broader array of alternatives than is found in most field experiences Intended Audience This book is ideally suited as a supplemental text for advanced undergraduate and graduate courses in social work and counseling, as well as a much-needed reference for human services supervisors and practitioners.
This text provides an overview of management research and research methodology. Taking the reader through all the major stages of the research process, the wide-ranging text introduces the key methods that are available to students as researchers in management and business. Highlighting first the different contexts and purposes, strategies and ......
'The internationally acclaimed Editors have produced a seminal publication which is a compelling synthesis of the field of study. Each chapter is a 'state of the art' review of a subject drawing out the synergies with hospitality in both a theoretical and empirical manner. I wholeheartedly recommend this new publication from SAGE' - Professor Stephen J. Page, University of Stirling 'This Handbook will become an essential and invaluable reference source for teachers and students of hospitality and hospitality management. It is both focused and comprehensive and contains contributions from some of the most established writers in the field. The content of the book has an international perspective and considerably raises the quality of the extant literature in the field' - Professor Kit Jenkins, University of Strathclyde and Managing Director of IMI School of Hotel and Tourism Management, Luzern, Switzerland At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world's leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: " The nature of hospitality and hospitality management " The relationship of hospitality management to tourism, leisure and education provision " The current state of development of the international hospitality business " The core activities of food, beverage and accommodation management " Research strategies in hospitality management " Innovation and entrepreneurship trends " The role of information technology The Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
More and more, community festivals, performing and visual arts, and cultural events are capturing the public interest, making arts and cultural programming an increasingly important part of the leisure and recreation, hospitality, museum, and tourism industries. As arts and cultural opportunities expand, programmers can look to Arts and Cultural ......
21st Century Management provides an authoritative insight into the key issues for students in college or on corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic as well as emerging trends. This resource will assist lecturers in structuring exciting and meaningful papers and presentations that will engage and enthuse their classes. 21st Century Management provides an authoritative reference source that serves students' research needs with more detailed information than encyclopedia entries but not as much jargon, detail or density as a journal article or a research handbook chapter. It also assists readers in deciding on management areas to take elective coursework in or areas to orient themselves towards for a career, Throughout, the book looks at topics through the prisms of globalization and new information technologies, so issues such as remote leadership are explained. Ethical and ecological approaches to topics such as entrepreneurship reflect cutting-edge interest. This valuable resource: " Addresses the post-9//11 context and associated security and crisis management issues " Offers insights into 21st century business issues such as excessive work and outsourcing " Discusses diversity including gender, ethnic and age " Includes issues of managing non-profit arts, medical sports and philanthropic organizations in the 21st century. " " A free online Teaching Resource Guide, available through the SAGE website, provides suggested teaching and learning activities for each chapter to help instructors tie the content of the handbook to courses within the business and management curriculum. The guide provides suggested lecture ideas, homework assignments, ideas for in-class case studies or workshops, team assignments and more.
Ten years ago, critical theory and postmodernism were considered new and emerging theories in business and management. What will be the next new important theories to shape the field? In one edited volume, Daved Barry and Hans Hansen have commissioned new chapters that will allow readers to stay one step ahead of the latest thinking. Contributors draw on research and practice to introduce ideas that are considered 'fringe' and controversial today, but may be key theoretical contributions tomorrow. Each chapter sets these ideas in their historical context, lays out the key theoretical positions taken by each new approach and makes it clear why these approaches are different to more mainstream concepts. Throughout, contributors refer to existing studies that show how these developing themes will change the business and management arena. Researchers, teachers and advanced students who are interested in the future of Business and Management scholarship will want to read this Handbook.
This book presents novel theoretical ideas and empirical findings where the fields of strategizing and organizing meet. At this boundary lie many of the most crucial theoretical and practical issues for management and managing. Innovative Forms of Organizing, the eagerly awaited sequel to The Innovating Organization (SAGE, 2000), draws upon ......
Integrating the growing body of research and theory on the subject, this volume presents a comprehensive model of the charismatic leadership process. '
Within the field of Evaluation, performance measurement is fast becoming a prevalent framework or set of tools to use in implementation analysis, formative and summative evaluations, and even needs assessments. Many of the measurement techniques that evaluators employ overlap with those of performance management, so evaluators are able to learn and use this framework quite readily. Recent approaches have acknowledged limitations in the implemented meaurement systems and developed new practice-based strategies for effective ongoing measurement of program activities and use in guiding management. Significantly, these new strategies are being developed both in the United States and internationally and need to be brought together for collaborative learning and dissemination to practitioners and scholars. Julnes's text will serve as a vehicle for the dissemination of these new performance measurement strategies. The book will have a combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad. The text boasts two unique features: first, though most of the chapters deal with performance measurement in the US., the text represents the most notable examples of performance measurement in Canada, Latin America, Europe and Eastern Europe; second, the book will be unique in the way that its structure will support the integration of theory and practice, with linked chapters that introduce the literature on key topics, present case studies with "lessons learned," and then provide clear guidance for practical "how-to//skill building. "
