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Page 23 of 42 (376 items) << < Prev Next > >>
9781889119397 Academic Inspection Copy
9780826122582 Academic Inspection Copy
  • Restorative Justice Dialogue

  • An Essential Guide for Research and Practice
  • Provides a comprehensive foundation for understanding restorative justice and its application to social issues. It describes core restorative justice practices, including victim-offender mediation, family group conferencing, and peacemaking circles, as well as cultural considerations, emerging variations in a wide variety of settings, and the ......
  • ISBN-13: 9780826122582 (Paperback)
  • Publisher: SPRINGER PUBLISHING COMPANY
    Imprint: SPRINGER PUBLISHING COMPANY
  • Price:
    AUD $112.00
  • Stock: 0 in stock
  • Local release date: 08/07/2011
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Social issues & processes [JFF]
9780803974654 Academic Inspection Copy
  • Quality Improvement in European Public Services

  • Concepts, Cases and Commentary
  • Since the late 1980s the quality of public services has become a major focus of attention for politicians, managers and citizens, but most of the material available on how to achieve quality is either set in private sector contexts or confined to a single country. This book is a pioneer in addressing the need for a focus on issues common to the public services which underpin Westem European societies. Quality improvement is portrayed in this book as part of a broader managerial and political strategy, not a narrow technical issue. Success in improving quality in the public sphere requires a close relationship between quality improvement strategies and citizen involvement This text, firstly, provides an overview of the concepts and methodologies involved in the management of quality improvements and, secondly, offers a set of case studies to illustrate how quality improvements have been achieved, drawing lessons from a spectrum of services in a range of countries. Part One establishes a theoretical framework which helps the reader make sense of the detail contained in the case studies. It places quality improvement in the special political and organisational context of the public sector. Various concepts of quality are reviewed, showing how the choice of a particular concept has significant political and organisational consequences. Part One also discusses how quality may be measured and the importance of measurement in developing plans for improvement. Part Two provides seven case studies built around a set of common questions derived from the analysis of Part One. These case studies illuminate many of the detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of different European backgrounds. Part Three reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organisation in question, and reflects on the nature of service quality and the range of approaches to its improvement This book forms a stimulating introduction to, and exploration of, quality improvement in public services for managers, administrators and professionals in public services, as well as for academics, consultants and students of public management, organisation and administration.
  • ISBN-13: 9780803974654 (Paperback)
  • Publisher: SAGE PUBLICATIONS
    Imprint: SAGE PUBLICATIONS LTD
  • Price:
    AUD $170.00
  • Stock: 0 in stock
  • Local release date: 16/06/2011
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Social issues & processes [JFF]Management & management techniques [KJM]Europe [1D]
9781557535757 Academic Inspection Copy
  • Unleashed Fury

  • The Political Struggle for Dog-Friendly Parks
  • The question of whether dogs should be allowed off the leash in public places has become a major political issue in cities and suburbs across the United States. In the last two decades, 'leash-law disputes' have burst upon the political scene and have been debated with an intensity usually reserved for such hot-button issues as abortion and gun ......
  • ISBN-13: 9781557535757 (Paperback)
  • Publisher: PURDUE UNIVERSITY PRESS
    Imprint: PURDUE UNIVERSITY PRESS
  • Price:
    AUD $57.99
  • Stock: 0 in stock
  • Local release date: 30/04/2011
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Social issues & processes [JFF]Dogs as pets [WNGD]USA [1KBB]
9780857020918 Academic Inspection Copy
  • Social and Political Movements

  • 'Social movements' refer to purposeful undertakings by people who do not hold positions of authority or wealth, but who wish to redirect their society towards new goals and values by bypassing or defying those in power. Scholarly opinions about such movements vary tremendously. Some - especially those with painful first-hand experiences of fascist regimes - fear movements, cite their extra-constitutional features, and predict authoritarian consequences if unauthorized collective actions become more common. Others - for instance those who sympathize with recent peace, environmental, or women's movements - admire and applaud social movements, viewing them as schools for healthy citizenship. This collection contains more than 55 writings by academics and public intellectuals. The essays are drawn from different decades of the 20th and 21st centuries, and from across the globe, presenting different and sometimes divergent lines of thinking about social movements. Volume One: Theorizing about Movements after World War II Volume Two: Emergence and Evolution of Political-Process Theory Volume Three: Cultural Approaches Volume Four: Components, Contradictions and Contexts
  • ISBN-13: 9780857020918 (Mixed media product)
  • Publisher: SAGE PUBLICATIONS
    Imprint: SAGE PUBLICATIONS LTD
  • Price:
    AUD $1751.00
  • Stock: 0 in stock
  • Local release date: 11/04/2011
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Social issues & processes [JFF]Political activism [JPW]
9789048199372 Academic Inspection Copy
9781933146799 Academic Inspection Copy
9780761942030 Academic Inspection Copy
  • Changing Welfare, Changing States

  • New Directions in Social Policy
  • `John Clarke brings a fresh, critical, "idiosyncratic" eye to the task of thinking about the ways in which states do welfare. He paints a rich and broad canvas, using a palette that blends social, cultural, political and economic perspectives. Changing Welfare, Changing States is an important addition to the welfare state literature' - Ruth ......
  • ISBN-13: 9780761942030 (Paperback)
  • Publisher: SAGE PUBLICATIONS
    Imprint: SAGE PUBLICATIONS INC
  • Price:
    AUD $133.00
  • Stock: 0 in stock
  • Local release date: 16/04/2010
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Social issues & processes [JFF]Social welfare & social services [JKS]Politics & government [JP]
9780761956754 Academic Inspection Copy
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