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9780803272637 Academic Inspection Copy
9780815603689 Academic Inspection Copy
9781478033646 Academic Inspection Copy
9781503645462 Academic Inspection Copy
  • I'm Sorry You Feel That Way

  • The New Cultures of Customer Service
  • This book is about how twenty-first century capitalism is re-making the roles of customer and customer service provider, shedding light on why consumer capitalism has come to feel so punishing for so many. In call centers, banks, airports, universities, public transport systems, hospitals, and other key sites, the intensification of profit ......
  • ISBN-13: 9781503645462 (Hardback)
  • Publisher: STANFORD UNIVERSITY PRESS
    Imprint: STANFORD UNIVERSITY PRESS
  • Price:
    AUD $231.00
  • Stock: 0 in stock
  • Local release date: 20/07/2026
  • Availability: Book will be despatched upon release.
  • Categories: Social & political philosophy [HPS]Popular culture [JFCA]Media studies [JFD]
9781496861689 Academic Inspection Copy
9781478029793 Academic Inspection Copy
9781478033691 Academic Inspection Copy
9781478038559 Academic Inspection Copy
9781469694399 Academic Inspection Copy
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