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9780915910472 Academic Inspection Copy
  • Guide to Customer Surveys

  • Sample Questionnaires and Detailed Guidelines for Creating Effective Surveys
  • You can ask anything you like in a questionnaire, but the answers you get may not be the ones you need! Whether your customers are external or internal their feedback is essential to customer satisfaction. You know what kind of information you need to maintain customer satisfaction, but do you know how to ask the right question to get that ......
  • ISBN-13: 9780915910472 (Paperback)
  • Publisher: PURDUE UNIVERSITY PRESS
    Imprint: PURDUE UNIVERSITY PRESS
  • Price:
    AUD $181.00
  • Stock: 0 in stock
  • Local release date: 02/05/1999
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Market research [KJSM]
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