This unique handbook provides an organizational framework for planning and establishing intercultural communication training programmes. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
Training modules prepared and extensively tested by distinguished professionals in cross-cultural training and research make up this valuable resource for consultants, counselling psychologists and personnel officers. The modules encourage productive and effective intercultural interactions in a variety of settings - business, education and the social and health services. Each module combines experiential exercises, self-assessment instruments, traditional written teaching material, case studies and/or critical incidents, and addresses: awareness of culture and cultural differences; knowledge necessary for adjustment; and the challenges to people's equilibrium brought about by intercultural experiences. Furthermore, each module provides opportunities to identify and practise skills to assist in people's adjustment.
This new edition of Intercultural Interactions presents a fully updated set of training materials which have been developed to form the basis of a variety of cross-cultural orientation programmes. These materials are based on the assumption that there are commonalities, or similar personal experiences, when people live and work in cultures other than their own. More comprehensive in scope than its predecessor, the Second Edition also contains a practical new user's guide, and its expanded coverage draws readers in with more vivid scenarios and examples reflecting changing world events and social milieu.
Modules for Cross-Cultural Training Programs, Volume 2
This volume addresses new topics specific to various types of intercultural experience including ethics, ethnocultural identification, conflict and mediation across cultures, empathy and cross-cultural communication. '
This new edition of Intercultural Interactions presents a fully updated set of training materials which have been developed to form the basis of a variety of cross-cultural orientation programmes. These materials are based on the assumption that there are commonalities, or similar personal experiences, when people live and work in cultures other than their own. More comprehensive in scope than its predecessor, the Second Edition also contains a practical new user's guide, and its expanded coverage draws readers in with more vivid scenarios and examples reflecting changing world events and social milieu.
