Help your students develop their leadership and management skills. The new edition of this established core text covers important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter.
This unique text thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach with a strong emphasis on creativity, innovation, and the global society. By focusing on the interactions among individuals, groups, and organizations this text illustrates how organizational behavior topics fit together. A unique set of pedagogical features challenge students to develop greater personal, interpersonal, and organizational skills in business environments as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success.
Get 12 months FREE access to an interactive eBook* when you buy the paperback* This new textbook discusses all the major topics of organizational behavior emphasizing how individuals, groups, and organizations interact to contribute to organizational success and achievement. It challenges the readers to develop greater personal, interpersonal, and organizational skills, and utilize these strengths competently in the organizational environment. The book adopts a strengths-based and action-oriented approach while integrating important concepts such as leadership, creativity, and innovation and their role in the global society. Key Features: * Focus on understanding and applying concepts to real world scenarios through creative and innovative thinking * Emphasis on building inner-strength, positive outlook, and improved self-awareness * Encourages self-learning through Cases, Critical Thinking Questions, Self-Assessment Features * 'Global Perspective' feature in each chapter to illustrate nuances of managing human behavior in a globally integrated society * Chapter-end 'Applications for Managers' section provides additional practical tips demonstrating how concepts are to be implemented in the real-life situations * Complementary chapters on 'Fostering Creativity and Innovation' and 'Communicating Effectively with Others' on the companion web site *interactivity only available through Vitalsource eBook
Discretion and Legitimacy in Front-Line Public Service
Examining public service from the perspective of the worker, this book provides a framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions.
