Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
In this age of global transition, contemporary grassroots mobilization is the dominant form of resistance against the state available to the individual and the community. Using empirically-based case studies as well as theoretical essays, this volume offers suggestions for strategy, ideology and leadership that will enhance the potential of grassroots mobilization.
This is the first book to examine the relationship between sexual and psychological functioning in terms of its effects on patterns of sexual practice over the lifespan. The authors explore: the impact of both voluntary and involuntary sexual experiences in childhood on adolescent sexual activities; the consequences of childhood and adolescent sexual experiences on women's sexual behaviour in adulthood; and the influence of adult sexual abuse.
In this introduction to understanding, researching and doing case studies in the social sciences, Hamel outlines several differing traditions of case study research including the Chicago School of Sociology, the anthropological case studies of Malinowski, and the French La Play school tradition. He shows how each developed, changed and has been practised over time. Suggestions for the practice of case studies are made for the novice reader and an additional feature is the extensive bibliography on case study methods in social science to allow for further exploration of the topic.
The author examines how indigenous activists are cultivating international support for a programme of self-determination and legal protection, as well as how the indigenous voice in world politics is transforming civic discourse within the international community. With the United Nations designating 1993 as the `Year of Indigenous Peoples', this book could not be more timely.
This brief, practical guide illustrates the most common kinds of business correspondence that a university professor is required to produce and offers useful advice to make these communications as effective as possible. The author also offers general suggestions on effective writing, including brainstorming and collaborating, persuasion, outlining and revising, and designing documents.
Clearly and concisely, this volume explains the entire book publishing process. Written by the editorial staff at SAGE Publications Inc, it explains how to prepare an effective book proposal, how to respond to reviews and how to secure a contract. Detailed coverage is provided of contracts, book production and promotion. Throughout, publishing is presented not only as a business but also as a partnership between author and publisher.
The authors of this volume discuss diversity issues such as admission policies and the role of ethnic studies departments, then suggest strategies for dealing with questions of racism, diversity and intercultural communication. Suggestions range from ways to improve intercultural interpersonal skills through to the broad structural changes needed if a university is to embrace its diverse population.
This useful book outlines the chief forms and major causes of academic stress. Practical advice shows how to distinguish negative from positive stress and how to deal with negative stressors in life and at work. The book includes exercises to help the academic understand how stress affects him or her, as well as forms to help design programmes for coping with stress.
