Competitive forces in business such as speed, productivity, and innovation reduce all products and services to commodities over time, creating adverse consequences. Businesses are driven to reduce margins and lower profits while engaging in price competition. Crafting Customer Value demonstrates how companies can avoid commoditization by ......
Written by authorities on the call center industry, Cases in Call Center Management bringsto light the strategic importance of call centers in today's business world.While large corporations have explicit call centers, due tochanging attitudes toward customer service, small organizations also have call centers, evenif they do not designate a part ......
Kant's idea of "reflective" judgment is the peculiar discovery of the third "Critique". Reflective judgment articulates the interplay between sensibility and rationality, the world of nature and the human mind, in order to constitute human experience and the sphere of human inter-subjective relationships. In the act of reflection, Kant's ......
Pietas Austriaca studies the relationship between religious beliefs and practices and Habsburg political culture from the end of the medieval period to the early 20th century. In this seminal work, Anna Coreth examines the ways that Catholic beliefs in the power of the Eucharist, the cross, the Virgin Mary and saints were crucial for the Habsburg ......
Nation, Time, Language, and Space in Hispanic Literatures
The history of exile literature is as old as the history of writing itself. Despite this vast and varied literary tradition, criticism of exile writing has tended to analyze these works according to a binary logic, where exile either produces creative freedom or it traps the writer in restrictive nostalgia. The Dialectics of Exile: Nation, Time, ......
Kant's idea of "reflective" judgment is the peculiar discovery of the third "Critique". Reflective judgment articulates the interplay between sensibility and rationality, the world of nature and the human mind, in order to constitute human experience and the sphere of human inter-subjective relationships. In the act of reflection, Kant's ......
Habitat loss and fragmentation arguably pose the greatest threats to biological diversity. Agriculture is a dominant land use that, along with urban sprawl and residential development, can reduce the amount and connectedness of natural areas required by many native species. Unfortunately, progress has been slow in integrating nature and ......
The genesis of Comparative Cultural Studies and Latin America stems from the contributors' conviction that, given its vitality and excellence, Latin American literature deserves a more prominent place in comparative literature publications, curricula, and disciplinary discussions. The editors introduce the volume by first arguing that there still ......
The Psyche of Feminism argues that a feminist ethics, in order to be both feminist and ethical, needs to embrace psychoanalysis. After reviewing the relation between feminism and psychoanalysis and arguing for the centrality of psychoanalysis to feminist thought, the study offers an analysis of two attempts by George Sand to reimagine the sexual ......
