The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service. The three men-a general, a medical doctor who founded a successful chain of wellness clinics, and a professor who serves as director of a global hotel business- recount the career challenges they ......
The Manager's Guide to Psychological Safety presents a simple and easy-to-understand way to achieve psychological safety in organizations. Psychological safety is an organizational culture where no one will be punished for asking questions, speaking their minds, reporting mistakes and talking about them, and expressing concerns or proposing new ......
Are You Ready for Future Crises?The right leadership is critical for organizations to navigate successfully toward resolving insurmountable challenges in any crisis event. The book aims to help leaders at all levels unlearn and relearn effective crisis leadership. Among the ideas, the book covers include: Lessons from past decades on how ......
Businesses rise, fall, or stall based on their level of leadership. Businesses that invest the time, energy, and resources to develop leaders enjoy a competitive edge-and by developing leaders who can develop other leaders, unleash the power of rapid and sustainable growth. By developing people with the skills to put team members and customers in ......
Solutions for Business Using New Information-Based Currencies
Cryptocurrency | Economics New Critical Thinking about Monetary Change and the Development of Information Currencies Author and Economist Virginia B. Robertson shows how cryptocurrencies and Web3 are disrupting industries and transforming business practices globally, much like the advent of the Internet at the turn of the 21st century. Book is a ......
From the street smarts of a 15-year-old, rose a triumphant entrepreneur whose resilience and determination forged a path to success. The Language of Success is a story of survival, self-improvement, and accomplishment.In these pages, the author walks us through her sometimes-tumultuous upbringing in a 'milky-white' town of little diversity, while ......
How To Drive Corporate Entrepreneurship Through Employee Empowerment
The Intrapreneurship Formula is a practical guide for corporate leaders and managers who aspire to drive corporate innovation. The world we are in today is experiencing an acceleration of technological advancement. More companies are facing disruptions. Companies must innovate to survive.80% of the leaders know the importance of innovating but ......
Do you derail yourself or do you propel yourself toward success? Your decisions lead to your destiny. You can make good decisions or bad decisions. These decisions are very often based on your mindset. Recognizing the power of your mindset is essential to reaching your destiny. Your mindset includes your goals, values, beliefs, and mode of work. ......
So, You Wanna Build an Institution!Both our work and private lives require us to build new institutions or renovate old ones, from launching a business in your home to creating a new corporate division at work, from establishing a local charter school to organizing an athletic club with friends. Drawing on his remarkable six-decade career of ......
