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9781604270495 Academic Inspection Copy
  • The ITSM Process Design Guide

  • Developing, Reengineering, and Improving IT Service Management
  • The Definitive Source for Certified Process Design Engineers. IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library (ITIL ), Control Objectives for IT (COBIT ), Microsoft Operations Framework (MOF), ......
  • ISBN-13: 9781604270495 (Paperback)
  • Publisher: J. ROSS PUBLISHING
    Imprint: J. ROSS PUBLISHING
  • Price:
    AUD $185.00
  • Stock: 0 in stock
  • Local release date: 28/11/2010
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Categories: Project management [KJMP]Computer science [UY]
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