The long-standing Number Crunch newspaper column in The Age and Sydney Morning Herald is a weekly bite of diverse, but always fascinating, stats and facts. This compendium is the second in a series of books that bring together the very best of the facts, feats and stats discovered by author John Croucher...
Every time someone calls a business they have chosen that
organisation as a possible supplier of something they
want. Each incoming call is not just a possible customer,
but a probable customer. They are a hot opportunity that
has come knocking at the door, and are the most likely
buyers any business will encounter. Converting them ......
Written in an easy-to-read style, this work is suitable for anyone who operates as a consultant. How to be a Successful Consultant contains strategies and techniques for increased success by focusing on key topics such as: self-promotion, communication, building credibility and building and maintaining relationships.
AME is the most comprehensive book about management available. This invaluable reference covers all topics essential to senior managers, front-line managers and supervisors. Hundreds of step-by-step solutions are presented in a uniquely accessible structure, along with proven leadership tactics and expert management tips.
Best Beach and Hinterland Walks of the Gold Coast includes 33 of the best walks in the region, ranging from 30-minute strolls to 6-hour full-day walks. These walks reveal a side to the Gold Coast that few tourists get to know, including rainforests, waterfalls and long stretches of deserted coastline.
How to get help, choose the right housing and stop worrying
Today, more than two million Australians are over 70 years of age; by the year 2050 seniors are likely to make up almost 30 percent of the population. The implications of this are not just political; they are very personal. At some stage in life, most of us will help an elderly friend, parent, partner...
How to understand the Australian tendering process and write proposals that win consistent business
Government agencies and organisations - from the military forces to schools, local councils to hospitals, tax departments to legislative councils - are responsible for buying around 25% of all goods and services sold in Australia. The actual dollar amount is huge and ever- increasing. However,...
The 7 most expensive words in any organisation are...We have always done it that way. Running a business is tough in the best of times but when things do go well, its easy to be complacent. Few business owners and leaders are complacent today, however. After decades of growth and prosperity...
A practical approach to aged care knowledge development
Professor Tracey McDonald, RSL LifeCare Chair of Ageing at the Australian Catholic University, explores some of the many issues arising from an ageing population, ageing veterans and community health in this ground-breaking book.
