Choosing the right people to carry out a project is essential to its success, and when multiple projects are combined into a complex program, the human aspect becomes even more important. Project and Program Management: A Competency-Based Approach, Fifth Edition balances a complete account of the technical aspects of project and program management with a practical approach to understanding and developing the core competencies required to accomplish desired goals. On the technical side, this book is a complete introduction to predicting costs, setting schedules, and assessing risks. On the human side, it sheds new light on how to mold different personality types into a team, how to motivate the team's members, and how to produce extraordinary results. The author details the blocking and tackling of the program management approach, describing the best way to define, organize, and schedule the work to be done, while identifying risks and controlling costs throughout the process.This fifth edition has been significantly revised, with every chapter updated. The volume considers the magnitude of recent social, political, and technological changes. Included are insights from numerous students who bring to the forefront their current real-world practices from their individual businesses, industries, and disciplines.
Dr. Mitchell L. Springer has extensive theoretical and practical experience based in the defense industry and subsequently higher education spanning four disciplines: software engineering, systems engineering, program management, and human resources. He possesses a significant strength in pattern recognition, analyzing and improving organizational systems, with expertise in program/project management, organizational restructuring, change management, negotiation, and mediation processes. He is internationally recognized and has contributed to scholarship more than four hundred books, articles, presentations, editorials, and reviews. Dr. Springer is the recipient of numerous awards and recognitions, including local, regional, and national acknowledgment for leadership in diversity, equity, and inclusion (DEI). He is the past president of the Indiana Council for Continuing Education as well as the past chair of the Continuing Professional Development Division of the American Society for Engineering Education (ASEE). He serves as a division delegate to the ASEE Commission on DEI. He sits on university and community boards and advisory committees. Dr. Springer is certified as a Project Management Professional (PMP), Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SCP), in Alternate Dispute Resolution (ADR), and in civil and domestic mediation.
List of Illustrations Preface Introduction Chapter 1. Program/Project Management Competencies Chapter 2. The Importance of Program/Project Management Chapter 3. Process Management-Evolution and Definition Chapter 4. Contract Types-What Type of Contract Should I Enter Into? Chapter 5. The Bidding Process-Obtaining a Price Quote Chapter 6. Defining the Work to be Performed Chapter 7. Scheduling and Staffing the Work Chapter 8. Risk Management-Mitigating the Impact Chapter 9. Disruptive Technologies-Thinking Outside of the Box Chapter 10. Cost, Schedule, and Performance Management-A Quantitative Premise Chapter 11. Multiple Generations in the Workplace-It's How We Grew Up Chapter 12. Connecting Generational Cohorts to Associative Thinking Chapter 13. Leadership and Gender-A Science-Based Understanding Chapter 14. Motivation and Leadership-Why We Do What We Do Chapter 15. Organization Design Models-Not Right or Wrong, More or Less Applicable Chapter 16. Building Teams-Understanding Ourselves and Others through MBTI Chapter 17. Capitalizing on the Collective Knowledge of the World Chapter 18. Establishing Program/Project Management as a Discipline Chapter 19. Managers, Leaders, and Entrepreneurs Chapter 20. The American Social Economic Context Chapter 21. Career Development-Models Chapter 22. Succession Planning-Providing Opportunities for Growth Chapter 23. The Business Case for Diversity and Inclusivity Chapter 24. Effective Communication Skills Chapter 25. Change Management-People, the Hardest Part Appendix A-Evaluating the Program Plan Appendix B-Executing the Program Plan Appendix C-Changes to the Program Plan Appendix D-Program Planning Master Process Flow Glossary Bibliography Index
