As managers grapple with the challenges of climate change and volatility in a hyper-connected, global economy, they are paying increasing attention to their organization's resilience'its capacity to survive, adapt, and flourish in the face of turbulent change. Sudden natural disasters and unforeseen supply chain disruptions are increasingly common in the new normal. Pursuing business as usual is no longer viable, and many companies are unaware of how fragile they really are. To cope with these challenges, management needs a new paradigm that takes an integrated view of the built environment, the ecosystems, and the social fabric in which their businesses operate. Resilient by Design provides business executives with a comprehensive approach to achieving consistent success in a changing world. Rich with examples and case studies of organizations that are designing resilience into their business processes, it explains how to connect with important external systems'stakeholders, communities, infrastructure, supply chains, and natural resources'and create innovative, dynamic organizations that survive and prosper under any circumstances. Resilient enterprises continue to grow and evolve in order to meet the needs and expectations of their shareholders and stakeholders. They adapt successfully to turbulence by anticipating disruptive changes, recognizing new business opportunities, building strong relationships, and designing resilient assets, products, and processes. Written by one of the leading experts in enterprise resilience and sustainability, Resilient by Design offers a confident path forward in a world that is increasingly less certain.
Foreword Preface
PART I. Resilience as Competitive Strategy Chapter 1. Embracing Change Chapter 2. From Risk to Resilience -Resilience In Action: Entergy and Swiss Re Chapter 3. Systems Thinking -Resilience In Action: Applications of Systems Thinking Chapter 4. The Resilient Enterprise
PART II. Practicing Enterprise Resilience Chapter 5. Generating Business Value Chapter 6. Resilience in Supply Chain Management -Resilience In Action: Assuring Continuity at L Brands Chapter 7. Resilience in Environmental Management -Resilience In Action: Dow Chemical Chapter 8. Organizational Resilience -Resilience In Action: Emergency Response at American Electric Power Chapter 9. Tools for Managing Resilience -Resilience In Action: Crisis Management at IBM
PART III. Designing Resilient Systems Chapter 10. Design for Resilience Chapter 11. Connecting With Broader Systems -Resilience In Action: IBM And Smarter Cities Chapter 12. Looking Ahead: From Resilience To Sustainability
Notes Bibliography Index
"This is a timely and important book that will come to be seen as a foundation text for companies' efforts to adapt and thrive in the face of the many global changes we can expect as this century unfolds. The information contained in it can help enterprises realize that risk is here to stay and that forward looking companies will embrace risk and put it to work as a competitive advantage. Recommended reading for risk managers and strategists everywhere."
