Exploring every stage of the organization development process, in his new edition Donald L. Anderson includes new strategies for change such as appreciative inquiry, world cafe, and open space. Emphasizing organization development ethics and values in each chapter, the text provides real-world applications and equips students with the tools necessary to thrive in today's challenging business environment. The new edition features: Expanded coverage of whole organization and multiple-organization interventions, now explored in two chapters, examine large-scale interventions such as culture assessment and change, organization design and structure, and mergers and acquisitions. New discussion questions, exercises, activities, and role-plays allow students to apply and practice OD concepts. New coverage of dialogic approaches to OD (Chapter 13) unpack new strategies like appreciative inquiry, world cafe, and open space. New examples of global organization development (Chapter 15) help students develop a global perspective of OD. Updated and expanded Instructor Resources include a test bank, PowerPoint presentations, and video resources.
Donald L. Anderson, Ph.D., University of Colorado, teaches organization development at the University of Denver and organization design at the University of Colorado, Boulder. He is a practicing organization development consultant and has consulted internally and externally with a wide variety of organizations, including Fortune 500 corporations, small businesses, nonprofit organizations, and educational institutions. Dr. Anderson's research interest is in discourse in organizational and institutional settings, and his studies of organizational discourse and change have been published in journals such as the Journal of Organizational Change Management, Gestion, and Journal of Business and Technical Communication. He is the author of the text Organization Design: Creating Strategic and Agile Organizations (SAGE, 2019) and editor of the text Cases and Exercises in Organization Development & Change (2nd ed., SAGE, 2017).
Preface Exercises and Activities Ancillaries Acknowledgements 1. What is Organization Development? 2. History of Organization Development 3. Core Values and Ethics of Organization Development 4. Foundations of Organizational Change 5. The Organization Development Practitioner and the OD Process 6. Entry and Contracting 7. Data Gathering 8. Diagnosis and Feedback 9. An Introduction to Interventions 10. Individual Interventions 11. Team Interventions 12. Whole Organization and Multiple Organization Interventions 13. Organization Culture and Design Interventions 14. Sustanining Change, Evaluating, and Ending an Engagement 15. Global Issues in Organization Development 16. The Future of Organization Development References Author Index Subject Index About the Author