Tourism as an industry is constantly evolving. Trends and attitudes are susceptible to changes in what people look for in a holiday, which can change within different economic contexts; generational shifts; the political landscape; and most recently, the Covid-19 global pandemic. This popular and comprehensive textbook helps students to not only understand these changes but study them with a critical mindset and historical perspective, desirable for success in assessments. The text also continues to retain its focus on 'business' and the operational aspects of tourism, making it especially useful for students considering a career and/or short term placement in the tourism industry. This 12th edition of The Business of Tourism includes updates to take in changes to the tourism industry and consumption behaviours as a result of: Brexit (the UK's decision to leave the European Union) the pandemic and its impacts on nature; the operation of attractions; event tourism; hotel chains; transport; and governmental support Sustainability and the reduction of the negative impacts caused by tourism Chris Holloway was a former Professor of Tourism Management at the University of the West of England. Claire Humphreys is a former Head of Department and Principal Lecturer at the University of Westminster.
Claire Humphreys has a PhD in Tourism Studies and has spent more than 20 years teaching tourism to undergraduate and master's level students. During her teaching career she has taught a variety of different subject areas which has drawn on her wider appreciation of the tourism industry. Her PhD and research publications reflect a particular interest in sports tourism. Prior to teaching she worked for a European tour operator.
Part 1: Defining and Analysing Tourism and its Impacts Chapter 1: An Introduction to Tourism Chapter 2: Tourism in its Historical Context Chapter 3: The Demand for Tourism Chapter 4: The Economic Impacts of Tourism Chapter 5: The Socio-Cultural Impacts of Tourism Chapter 6: The Environmental Impacts of Tourism Part 2: The Travel and Tourism Product Chapter 7: The Structure and Organization of the Travel and Tourism Industry Chapter 8: Tourist Destinations Chapter 9: Tourist Attractions Chapter 10: Event Tourism Chapter 11: Business Tourism Chapter 12: The Hospitality Sector: Accommodation and Catering Services Chapter 13: Tourist Transport by Air Chapter 14: Tourist Transport by Water Chapter 15: Tourist Transport on Land Part 3: Intermediaries in the Provision of Travel and Tourism Services Chapter 16: The Management of Visitors Chapter 17: The Structure and Role of the Public Sector in Tourism Chapter 18: Tour Operating Chapter 19: Selling and Distributing Travel and Tourism Chapter 20: Ancillary Tourism Services
