Managing Sport Facilities, Fourth Edition With Web Study Guide, merges the historical and theoretical foundations of the sport facility industry with real-world challenges and insights to create an engaging, modern guide for effective sport facility management. This updated edition provides a comprehensive knowledge base for the wide-ranging duties of sport facility managers and prepares students to enter the field ready to confront the responsibilities they will face on the job. Joining field expert Gil Fried for this fourth edition is Matthew Kastel, a practicing stadium manager with over 25 years of experience. Together, the authors blend extensive research and insights from the professional industry with everyday occurrences at sport facilities. With an increased focus on in-depth, real-world examples of issues facing facility managers today, this edition takes a detailed look at different types of facilities, including stadiums, arenas, fitness centers, parks, and multiuse facilities, and it addresses the various challenges that each presents. Contributions from industry professionals provide an inside look at their facility's unique issues and concerns, from systems and operations to maintenance and green practices. To emphasize practical applications of the content, a new web study guide includes seven Day in the Life videos that follow the daily routine of a facility executive and offer students an inside look at real-life facility management. Additional tools further enhance learning and are accompanied by activities and assignments that guide students in applying the concepts: Video clips of interviews with industry professionals provide multifaceted career insights and advice. Gil's Sportsplex, an in-depth sport facility case study, covers strategic planning, construction, financial analysis, and more. Sample blueprints highlight the construction and anatomy of a sport facility. A list of Internet resources for each chapter encourages further learning. Also new to this edition is a chapter on midevent management, which covers strategies for managers to use during events as issues arrive so they are prepared for all phases of a facility event. Throughout the book, examples capture the essence of being a facility manager. Opening chapter scenarios introduce industry executives and show how the material applies to daily activities. Facility Focus sidebars provide facts about facilities and strategies for facility success, while Behind the Scenes sections present unique concerns and strategies to make facility managers more successful professionals. Students will develop practical knowledge, which will prepare them to make decisions in all areas of facility management, including building design and construction, operations, marketing, legal issues, finance, and event management. Managing Sport Facilities, Fourth Edition, teaches the foundational and application skills necessary for facility managers to respond effectively to new challenges. It is an essential resource for guiding students to success in a sport facility management career. Note: The web study guide is included with all new print books and some ebooks. For ebook formats that don't provide access, the web study guide is available separately.
Gil B. Fried, JD, is a professor at the University of New Haven in Connecticut. He has taught sport facility management for more than 25 years and has written numerous articles, books, and book chapters on sport facility management issues. Fried speaks throughout the United States on issues such as building and financing facilities and dealing with risk management concerns. He was the director of risk management for OR&L Facility Management, which manages several million square feet of space. He has also worked with the International Association of Venue Managers (IAVM) and developed the curriculum and materials for the IAVM's Academy for Venue Safety and Security. In addition to taking pictures of sport facilities to include in future versions of this text, Fried enjoys playing badminton, farming, being with his wife and kids, and traveling. Matthew Kastel is the stadium manager of Oriole Park at Camden Yards (home of the Baltimore Orioles) for the Maryland Stadium Authority. He is a veteran of managing stadium and events and has also worked at the Houston Astrodome, Citizens Bank Park, and the Washington, D.C., Convention Center. Kastel sits on the board of directors as president of the Stadium Managers Association, as well as the board of visitors for the Bolte School of Business at Mt. St. Mary's University in Emmitsburg, Maryland. Additionally, he is part of the adjunct faculty at Mt. St. Mary's and teaches stadium and event management to graduate students.
Part I. Introduction to Sport Facility Management Chapter 1. History and Future of Sport and Public Assembly Facilities Facilities in Ancient Times Facilities From the Middle Ages to the 1800s Facility Management From Ancient to Modern Times Evolution of Professional and Collegiate Facilities Facility Focus The Future of Sport Facilities Trends That Will Affect Future Facilities Summary Discussion Questions and Activities Chapter 2. Facility Management What Is Facility Management? The Facility Manager's Responsibilities What One Does as a Facility Manager Stakeholders Managerial Functions Summary Discussion Questions and Activities Chapter 3. Management Theory Management Theory Management Basics Communication Computer-Aided Facility Management Simple Managerial Strategies Leadership Outsourcing Summary Discussion Questions and Activities Chapter 4. Human Resources Employee Types Union Labor Hiring Training Other Labor Issues Evaluation Summary Discussion Questions and Activities Part II. Facility Development Chapter 5. Facility Planning Fundamentals of Planning Planning for Existing Facilities Planning for Future Facilities Summary Discussion Questions and Activities Chapter 6. Facility Site and Design Site Location Site Cost Site Selection Facility Design Summary Discussion Questions and Activities Chapter 7. Facility Construction Construction Planning Preconstruction Phase Project Costs Completion and Analysis Summary Discussion Questions and Activities Part III. Managing Specific Facilities Chapter 8. Stadium Management Oriole Park at Camden Yards Pratt & Whitney Stadium at Rentschler Field Stadium Operations Operational Concerns at Oriole Park Operational Concerns at Pratt & Whitney Stadium Summary Discussion Questions and Activities Chapter 9. Arena Management People's United Center at Quinnipiac University Arena Operations Summary Discussion Questions and Activities Chapter 10. Fitness and Recreation Center Management Beckerman Recreation Center at the University of New Haven Fitness and Recreation Center Operations Summary Discussion Questions and Activities Chapter 11. Parks and Sportsplex Management Connecticut Sportsplex, North Branford, Connecticut Sportsplex Facility Operations Summary Discussion Questions and Activities Chapter 12. Multiuse High School Facility Management Multiple Facilities at a Large Public High School in Connecticut Multiuse High School Facilities Operations Summary Discussion Questions and Activities Chapter 13. Multiuse College Facility Management Yale Athletic Facilities-Ingalls Rink Multiuse College Facility Operations Summary Discussion Questions and Activities Part IV. Facility Administration Chapter 14. Marketing and Sales Marketing Concepts The Marketing Process Facility Marketing Sales Summary Discussion Questions and Activities Chapter 15. Finance and Budgeting Financial Concepts Revenue and Expenses Financial Analysis Budgeting New Facility Financing Selling a Facility Summary Discussion Questions and Activities Chapter 16. Legal Responsibilities Basic Law Tort Law Risk Management and Insurance Contracts Property Law Constitutional Law Government Regulations Summary Discussion Questions and Activities Part V. Event and Activity Management Chapter 17. Developing and Implementing a Security Plan What Is Security? Crowd Management Other Safety Concerns Crisis Management Summary Discussion Questions and Activities Chapter 18. Facility Preparation for an Event Revisiting Planning Attracting Events Event Preparation Summary Discussion Questions and Activities Chapter 19. Midevent Analysis Unexpected Midevent Concerns and Their Impact Summary Discussion Questions and Activities Chapter 20. Postevent Facility Management Postevent Analysis Postevent Surveys Marketing for the Future Marketing Efforts and Costs Postevent Logistics Operational Analysis Postevent Reporting and Documentation Summary Discussion Questions and Activities
