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9781071816646 Academic Inspection Copy

Ongoing Crisis Communication

Planning, Managing, and Responding
  • ISBN-13: 9781071816646
  • Publisher: SAGE PUBLICATIONS
    Imprint: SAGE PUBLICATIONS
  • By Timothy Coombs
  • Price: AUD $369.00
  • Stock: 0 in stock
  • Availability: This book is temporarily out of stock, order will be despatched as soon as fresh stock is received.
  • Local release date: 07/01/2022
  • Format: Paperback (231.00mm X 187.00mm) 304 pages Weight: 520g
  • Categories: Public relations [KJSP]
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Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Sixth Edition includes new coverage of artificial intelligence and risk management, social media, resilience training for the community, and draws upon recent work from management, public relations, organizational psychology, marketing, organizational communication, and computer-mediated communication research.
Chapter 1: A Need for More Crisis Management Knowledge Chapter 2: Risk as the Foundation for Crisis Management and Crisis Communication Chapter 3: The Crisis Mitigation Process: Building Crisis Resistant and Resilient Organizations Chapter 4: Crisis Preparing: Part I Chapter 5: Crisis Preparing: Part II Chapter 6: Recognizing Crises Chapter 7: Crisis Responding Chapter 8: Postcrisis Concerns and Epilogue Appendix: Possible Case Studies References Index About the Author
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