Managing Quality and Safety in Long-Term Care sets a precedent as the premier textbook for future leaders in long-term care designed to provide them with the tools and evidence-based strategies needed to successfully implement quality and safety protocols in senior living facilities. Each chapter extensively reviews quality and safety issues in long-term care and emphasizes what managers must know to both enhance quality and safety performance and retain a skilled long-term care workforce. Additionally, the text highlights the key performance indicators that future long-term care leaders can apply to better react to the quickly evolving issues they will encounter in practice. Detailed case studies throughout the book provide examples from effective and ineffective facilities, and specific challenges for improving or maintaining best practices. The text innovatively explores the root causes of quality and safety issues in long-term care, integrating cutting-edge, evidence-based research in practical applications. It distills these insights into actionable recommendations aimed at helping healthcare administrators and professionals improve quality and safety in long-term care through their decision-making, strategic planning, data gathering, and forecasting. Chapters contain important learning objectives, take-home points, tools for further learning, and real-world examples. Managing Quality and Safety in Long-Term Care imparts the science and art of managing quality and safety in senior living facilities, critical for students in long-term care administration, healthcare administration and management, gerontology, public health, and related fields. Additionally, it serves as a crucial resource for anyone seeking licensure from the National Board of Long-term Care Administrators (the NAB). Purchase includes online access via most mobile devices or computers. Key Features: Provides evidence-based information that can be applied to day-to-day management activities to effectively address disparities in long-term care Written and reviewed by leading experts in the long-term care field and licensed long-term care administrators Includes insightful case studies that encourage students to assess effective and ineffective quality and safety practices in long-term care facilities Features practical and engaging discussion questions in each chapter Highlights key innovations, including technological advancements, shaping the landscape of the long-term care industry Qualified instructors have access to expanded Instructor Resources, which include chapter PowerPoints, a Test bank, an Instructor Manual with learning activities and discussion questions for each chapter, a Sample Syllabus, and additional resources to supplement students' dynamic learning and interaction with the text
Darren Liu, DrPH, MS, FGSA, is a professor in the Department of Health Policy Management and Leadership at West Virginia University Nicholas G. Castle, PhD, MHA, FGSA, is a professor and Chair of the Department of Health Policy Management and Leadership at West Virginia University
Contributors Preface Acknowledgements Springer Publishing ConnectTM Resources PART I. FUNDAMENTALS OF LONG-TERM QUALITY AND SAFETY Chapter 1. Introduction to Long-Term Care, Quality, and Safety Chapter 2. No Place Like Home: An Overview of Home and Community-Based Services in the United States Chapter 3. Nursing Homes Chapter 4. Regulatory Framework and Compliance in Long-Term Care PART II. QUALITY AND SAFETY PRACTICE OF LONG-TERM CARE Chapter 5. Quality Assurance and Performance Improvement Chapter 6. Assessing Long-Term Care Quality and Safety: The Role of Public Report Cards Chapter 7. Managing Recruitment, Retention, and Turnover in Long-Term Care for Improved Quality and Sustainability Chapter 8. Navigating the Unexpected: Preparing for Challenges in Long-Term Care Quality and Safety PART III. STRATEGIES FOR CONTINUOUS IMPROVEMENT ON QUALITY AND SAFETY Chapter 9. Navigating Healthcare Disparities in Long-Term Care Chapter 10. Addressing Healthcare Disparities in Long-Term Care: Challenges and Strategies Chapter 11. Implementing Evidence-Based Practices in Long-Term Services and Supports Chapter 12. Effective Management and Leadership in Long-Term Care Quality and Safety Chapter 13. Leveraging Technology and Innovation to Enhance Long-Term Care Delivery PART IV. SHAPING THE FUTURE Chapter 14. Enhancing the Long-Term Care Workforce Chapter 15. Future Trends and Careers in Long-Term Care
