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9780803977136 Academic Inspection Copy

Public Sector Management

Theory, Critique and Practice
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"Public Sector Management" provides a broad ranging overview of the theory and practice of public service management. Drawing together a number of key contributions to the field, it: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of industrial nations; introduces the major theories, issues and concepts involved in understanding public sector management; analyzes some of the key values, which underpin discussions of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competencies, which have been proposed for the better management of public services.
PART ONE: THE CONTEXT OF IDEAS Introduction Rationalism in Politics - Michael Oakeshott Governmentality - Michel Foucault Limited Government - John Gray The Criterion of Efficiency - H Simon Management in the Public Domain - John Stewart and Stewart Ranson Professional Ethics, Government Agenda and Differential Information - Leonard Wrigley and David McKevitt PART TWO: CONTROL AND IMPLEMENTATION Introduction Charges as Contested Signals - Richard Rose Organizational Status and Performance - Andrew Dunsire, Keith Hartley and David Parker Summary of the Findings Lawyers Go to Hospital - Joseph M Jacob Accounting and the Pursuit of Efficiency - Anthony Hopwood Implementation and Ambiguity - Vicki Eaton Baier, James G March and Harald S[oe together]tren Investigating Policy Coordination - L Challis et al Issues and Hypotheses PART THREE: RESPONSIVENESS AND PERFORMANCE Introduction Interpretations and Implications - Patricia Day and Rudolf Klein Performance Indicators - Neil Carter `Backseat Driving' or `Hands Off' Control Doing Well While Doing Good - Rosabeth Moss Kanter and David V Summers Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach The Welfare State, the Professions and Citizens - Margareta Bertilsson Consumerism and the Public Sector - Jenny Potter How Well Does the Coat Fit? Organizational Culture - V Lynn Meek Origins and Weaknesses Personnel and Public Management - Hans Weggemans
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