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9780803957183 Academic Inspection Copy

The Post-Bureaucratic Organization

New Perspectives on Organizational Change
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What is wrong with bureaucracy? What does the post-bureaucratic organization offer in the way of improvement? These and other such questions are addressed in this volume which critically examines the implications of the transformation of organizations from bureaucratic to post-bureaucratic. Beginning with a definition of the 'ideal' post-bureaucratic organization, the book then critiques some of the fundamental assumptions of bureaucratic organizations such as, the ethic of individual merit, decision-making roles and coordinated effort. It also analyzes the process of change from bureaucracy to post-bureaucracy and three alternative approaches to bureaucracy. The book concludes with case studies which illustrate both the strengths and weaknesses of post-bureaucratic organizations.
Introduction - Charles Heckscher and Lynda M Applegate Defining the Post-Bureaucratic Type - Charles Heckscher Teams, Performance, and Rewards - Anne Donnellon and Maureen Scully Will the Post-Bureaucratic Organization Be a Post-Meritocratic Organization? Cognitive Reapportionment - Benn R Konsynski and John J Sviokla Rethinking the Location of Judgment in Managerial Decision Making The Virtual Organization - Nitin Nohria and James Berkley Bureaucracy, Technology, and the Implosion of Control Transformational Processes - Charles Heckscher, Russell A Eisenstat, and Thomas J Rice The Paradox of Quality Management - Janice A Klein Commitment, Ownership, and Control Bureaucracy - Frederick M Gordon Can We Do Better? We Can Do Worse Constraints on the Interactive Organization as an Ideal Type - David Krackhardt Allen-Bradley's ICCG Case Study - Nitin Nohria and James D Berkley A Commentary Lakeville Chemical Plant - Charles Heckscher
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