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9780803946521 Academic Inspection Copy

All Teams are not Created Equal

How Employee Empowerment Really Works
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The authors of this book provide a comprehensive diagnosis of the increasing number of problems afflicting the performance of business and other institutions. These problems are defined as `people problems' - springing from the behaviour of those who manage as much as those who do the work. The traditional solutions - coercion, percentage staff reductions across the board, sharing of information, the `quick fix' - are examined and found wanting. Ketchum and Trist look beyond `people problems' to the organization of work, and concentrate on the mismatch between the characteristics of people and the organizational characteristics of workplaces. From this point they propose their own model of organizational change, backed up by a wealth of case studies from their personal experience, to create the workplace in which on the job behaviour is cooperative and effective at all levels - the team which is created more than equal.
PART ONE: INERTIA IN CRISIS Understanding the Problem Designing `Good' Work The Beginnings Organizational Paradigm and Paradigm Shift A Whole New Way of Thinking PART TWO: CENTER-OUT: A NEW CHANGE MODEL Senior Managers Appreciate The Work of the Second Echelon Moving the Change Effort to the Periphery PART THREE: NEW PLANT STARTUPS Planning for the New Plant Designing the New Plant Making the New Plant Into an Operating Reality PART FOUR: REDESIGNING ESTABLISHED PLANTS Readying the Launch Pad Getting It Right at the Plant Center After the Assessment Making the New Values Operational PART FIVE: TRAINING AND EVALUATION New-Paradigm Training in a Paradigm Shift Evaluation as Learning PART SIX: CONCLUSION A Look at the Future
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